Education - FAQ's

Q: Is the virtual online journal secure?            
A: Yes. The journal is secured with a minimum of 128-bit encryption (up to 256-bit depending on browser capabilities). The ensures that your information is not compromised in any way for your privacy and security.

Q: Can our family access the journal from anywhere?            
A: Yes. The journal is web-based and can be accessed from any computer that is connected to the internet and has a browser that supports 128-bit encryption.

Q: What if information changes down the line. Is the journal flexible?            
A: Yes. The journal was designed to allow you to change the information as the child progresses. We will also be providing journal updates to categories and sections as time goes on.

Q: Why is Medicaid an important program for my child?            
A: Medicaid provides medical benefits and much more.